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Terms of Service

ATHLIX Technologies LLC — Effective as of the date of publication

These Terms of Service ("Terms") govern access to and use of the platform, website, mobile application, and related services of ATHLIX Technologies LLC ("ATHLIX", "we", "our", or "the Company").

By creating an account, accessing, or using ATHLIX, you agree to these Terms of Service. If you do not agree to these Terms, you must not use the Service.

1

Description of Service

ATHLIX provides a cloud-based software platform (SaaS) designed to help sports academies:

  • Manage athletes and teams.
  • Track payments and billing.
  • Organize schedules, attendance, communications, and activities.
  • Manage documents, waivers, registrations, and operational information related to the academy.

ATHLIX acts solely as a technology platform and does not provide sports training, coaching instruction, supervision, athletic teaching, medical services, financial advice, legal advice, or direct administration of sports academies.

2

Eligibility

You must be at least 18 years old to create an account or use the Service on your own behalf or on behalf of an organization.

If you use ATHLIX on behalf of an academy, company, sports organization, or other entity, you represent and warrant that you have the legal authority to bind that organization to these Terms.

3

User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.
  • Providing accurate, complete, and up-to-date information.
  • Notifying ATHLIX immediately of any unauthorized use or suspected unauthorized access.

ATHLIX is not responsible for losses, damages, or unauthorized access resulting from failure to properly safeguard your credentials.

4

Relationship with Academies

ATHLIX provides software tools only. Each sports academy operates independently and is solely responsible for its commercial, sports, administrative, financial, operational, and legal activities.

The academy agrees to:

  • Comply with all applicable laws, rules, and regulations.
  • Ensure appropriate supervision of athletes.
  • Obtain required parental or legal consent for minors.
  • Maintain appropriate insurance where applicable.
  • Ensure the accuracy of data entered into the platform.
  • Properly manage its communications, payments, collections, refunds, internal records, and any required consent for email, push, or SMS communications.
  • Obtain valid consent before sending or triggering SMS communications to athletes, parents, guardians, staff, or other users through the ATHLIX platform.
  • Fulfill its obligations to athletes, parents, guardians, staff, coaches, and clients.

ATHLIX has no control over and assumes no responsibility for the operations, decisions, services, training, events, activities, injuries, disputes, or conduct of any academy.

5

Platform Disclaimer

ATHLIX provides technology tools only.

ATHLIX does not:

  • Operate sports academies.
  • Employ coaches, instructors, or academy staff.
  • Supervise athletes.
  • Control training activities.
  • Manage physical sporting events.
  • Guarantee sports, financial, or operational results.
  • Verify the quality, safety, legality, or compliance of each academy's operations.

All operations, decisions, and services provided to athletes, parents, guardians, or clients are managed exclusively by the corresponding academy. ATHLIX has no control over how each academy uses the platform and assumes no responsibility for any results arising from such use.

6

Platform Role and Merchant Responsibility

ATHLIX acts solely as a technology platform. Each academy is the sole merchant responsible for all payments charged to athletes, parents, guardians, or clients.

The academy is fully responsible for:

  • Setting prices.
  • Creating charges.
  • Collecting payments.
  • Issuing receipts where applicable.
  • Processing or approving refunds.
  • Handling disputes, claims, and chargebacks.
  • Complying with applicable financial, tax, commercial, and consumer protection laws.
  • Clearly communicating its payment, cancellation, and refund policies to its clients.

ATHLIX is not a party to transactions between academies and their clients, except in relation to subscriptions that academies pay directly to ATHLIX for use of the software.

7

ATHLIX Payments and Subscriptions

Certain ATHLIX features may require a paid subscription. By subscribing to an ATHLIX plan:

  • You agree to recurring billing, monthly or annual, according to the selected plan.
  • You authorize charges through the selected payment method.
  • You are responsible for keeping your payment method up to date.
  • You are responsible for canceling before the renewal date if you do not wish to continue the Service.
  • You acknowledge that access to certain features may depend on your academy's active plan.

Payments are processed by external providers, such as Stripe. ATHLIX does not store complete credit or debit card data.

Failure to pay may result in suspension, limitation, or termination of access to the Service.

Unless applicable law requires otherwise, subscription payments are non-refundable.

8

Payments Processed by Academies

Academies may use ATHLIX to organize, record, monitor, or facilitate payments related to athletes, parents, guardians, or clients. Each academy is responsible for its own collections and commercial obligations.

ATHLIX is not responsible for:

  • Failed payments.
  • Insufficient funds.
  • Chargebacks.
  • Refunds.
  • Disputes between academies and parents/guardians.
  • Fraud by users or third parties.
  • Errors in amounts created by the academy.
  • Suspensions, delays, or restrictions imposed by external payment processors.
9

Third-Party Services

ATHLIX may integrate with, link to, or depend on third-party services, including payment providers, hosting, storage, analytics, authentication, communication, notifications, email, SMS delivery providers, mobile carriers, or other technology services.

You are responsible for maintaining valid accounts with such providers when applicable and complying with their terms, policies, and requirements.

ATHLIX is not responsible for failures, interruptions, delays, restrictions, suspensions, pricing changes, compliance requirements, or technical issues caused by third-party services.

SMS delivery may be provided through third-party communication providers and mobile carriers. ATHLIX is not responsible for delays, carrier filtering, failed delivery, blocked messages, unsupported numbers, or service interruptions caused by third-party messaging providers or mobile networks.

10

SMS and Mobile Messaging Terms

ATHLIX may offer transactional and account-related SMS text message notifications as part of the Service.

SMS messages may include:

  • Registration confirmations.
  • Tryout updates.
  • Parent or guardian account invitations.
  • Payment reminders.
  • Waiver reminders.
  • Schedule updates.
  • Academy updates.
  • Account notifications.
  • Support-related communications.
  • Other operational communications related to the use of ATHLIX.

SMS messages are sent only to users who provide a mobile phone number and opt in to receive SMS communications through ATHLIX or through an academy using the ATHLIX platform.

By opting in to SMS communications, you agree to receive transactional text messages from ATHLIX Technologies LLC related to your account, academy activity, registrations, payments, waivers, schedules, support, and platform activity.

Message frequency may vary depending on your account activity, academy activity, registrations, schedules, payment status, and support needs. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may receive help by replying HELP.

SMS consent is not required to create an account, submit a registration form, register for a tryout, or use ATHLIX services.

ATHLIX does not sell, rent, share, or disclose mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS delivery depends on third-party providers, mobile carriers, device settings, network availability, and other factors outside ATHLIX's control. ATHLIX does not guarantee that SMS messages will be delivered without delay, interruption, filtering, or failure.

Academies are responsible for ensuring that any phone numbers they collect, upload, invite, or message through ATHLIX have been collected lawfully and with the required consent.

11

App Store Use

If you download ATHLIX from the Apple App Store, Google Play, or another app store, you may also be subject to that store's terms, conditions, and policies.

ATHLIX is responsible for the Service, but the app store may have additional rules related to download, installation, updates, distribution, security, app review, and platform use.

The use of ATHLIX from an app store does not make Apple, Google, or any other store responsible for the operations, payments, data, or services offered by ATHLIX or by academies.

12

User Data and Privacy

You retain ownership of the data you enter or manage in ATHLIX, subject to the rights and responsibilities set out in these Terms.

You grant ATHLIX a limited, non-exclusive license necessary to host, process, transmit, back up, and use such data solely to provide, protect, maintain, and improve the Service.

You are responsible for:

  • The lawful collection of data.
  • The accuracy of data entered.
  • Compliance with applicable privacy laws.
  • Obtaining required consents.
  • Properly handling minors' data.
  • Responding to legal or privacy requests from your users, athletes, parents, guardians, or staff as applicable.

The use of personal data is subject to our Privacy Policy available at: https://tryathlix.com/privacy

SMS communications, mobile phone numbers, and SMS consent information are also governed by our Privacy Policy.

13

Data Related to Minors

ATHLIX may process information related to minors, such as athletes registered by academies, parents, guardians, or authorized users.

You represent and warrant that you have obtained all required parental, legal, or institutional consents before providing, uploading, or processing data related to minors.

ATHLIX does not independently verify parental or legal consent and is not responsible for misuse, unauthorized upload, or improper handling of such information by academies or users.

14

Account and Data Deletion

Users may request deletion of their account or certain data by contacting: support@tryathlix.com

Some information may be retained when necessary to:

  • Comply with legal, tax, or regulatory obligations.
  • Resolve disputes.
  • Prevent fraud or abuse.
  • Enforce these Terms.
  • Maintain security records.
  • Maintain SMS consent, opt-in, and opt-out compliance records.
  • Fulfill contractual obligations.
  • Protect the legal rights of ATHLIX, academies, or users.

Account deletion may affect access to the Service and may be irreversible.

15

Acceptable Use

You agree not to use the Service for:

  • Illegal, fraudulent, abusive, or unauthorized purposes.
  • Uploading harmful, misleading, defamatory, illegal content, or content that violates third-party rights.
  • Attempting to hack, disrupt, overload, scan, or compromise the platform.
  • Reverse engineering, copying, modifying, or creating unauthorized derivatives of the Service.
  • Sharing credentials in an insecure or unauthorized manner.
  • Uploading malware, viruses, harmful code, or abusive automations.
  • Using ATHLIX to harass, discriminate against, exploit, or harm others.
  • Violating privacy, child protection, consumer, payment, messaging, SMS, telecommunications, or intellectual property laws.
  • Sending or triggering SMS messages without proper consent.
  • Using ATHLIX messaging features for spam, unsolicited marketing, harassment, fraud, misleading communications, or prohibited content.

ATHLIX may suspend, limit, or terminate accounts that violate these rules or pose a risk to the platform, users, third parties, communication providers, mobile carriers, or the Company.

16

Intellectual Property

ATHLIX, including its name, brand, design, software, interfaces, code, logos, content, documentation, features, and technology, is the property of ATHLIX Technologies LLC or its licensors.

These Terms do not grant you ownership rights over ATHLIX.

You may not copy, distribute, sell, sublicense, modify, decompile, reverse engineer, or commercially exploit the Service without written authorization from ATHLIX.

17

Feedback and Suggestions

If you submit ideas, comments, suggestions, improvements, or proposals related to ATHLIX, you agree that ATHLIX may use them without obligation of compensation, credit, or restriction, provided personal data is not used in a manner contrary to our Privacy Policy.

18

Term and Termination

These Terms remain in effect while you use the Service.

ATHLIX may suspend, limit, or terminate access if there is:

  • Violation of these Terms.
  • Failure to pay.
  • Fraud or abuse.
  • Security risk.
  • Legal or regulatory risk.
  • Unauthorized use.
  • Misuse of messaging, SMS, payment, or communication features.
  • Conduct that may harm ATHLIX, users, academies, third parties, communication providers, mobile carriers, or the Company.

You may cancel your account or subscription through the available mechanisms or by contacting: support@tryathlix.com

Termination may result in loss of access to features, data, settings, or history associated with the account.

19

Service Availability

ATHLIX does not guarantee that the Service will be uninterrupted, error-free, completely secure, or available at all times.

Temporary interruptions may occur due to maintenance, updates, technical failures, third-party issues, communication provider issues, carrier issues, cyberattacks, infrastructure errors, or events beyond our control.

ATHLIX may make changes, improvements, or perform maintenance without prior notice when necessary.

20

Disclaimer of Warranties

The Service is provided "as is" and "as available."

To the maximum extent permitted by law, ATHLIX disclaims all express, implied, or statutory warranties, including warranties of:

  • Merchantability.
  • Fitness for a particular purpose.
  • Availability.
  • Accuracy.
  • Security.
  • Performance.
  • Non-infringement.
  • Expected results.
  • Successful payment processing.
  • Successful message, email, push, or SMS delivery.

ATHLIX does not warrant that the Service will meet all your requirements, be error-free, or that any information will always be accurate, complete, or current.

21

Limitation of Liability

To the maximum extent permitted by law, ATHLIX shall not be liable for:

  • Injuries to athletes, coaches, staff, parents, guardians, or third parties.
  • Incidents occurring during training, events, matches, tryouts, tournaments, travel, or sports activities.
  • Financial disputes between academies and clients.
  • Chargebacks, refunds, failed payments, or fraud.
  • Loss of revenue.
  • Loss of business opportunities.
  • Loss of athletes, clients, or contracts.
  • Reputational damages.
  • Loss, corruption, or unauthorized access to data.
  • Actions, omissions, or negligence of academies, users, or third parties.
  • Failures of external providers.
  • Failed, delayed, filtered, blocked, or undelivered SMS, email, push, or communication messages.
  • Service interruptions.
  • Indirect, incidental, special, punitive, or consequential damages.

ATHLIX's total cumulative liability for any claim related to the Service shall not exceed the amount paid by you to ATHLIX during the three (3) months preceding the event giving rise to the claim.

22

Force Majeure

ATHLIX shall not be liable for delays, interruptions, or failures due to events beyond its reasonable control, including:

  • Internet outages.
  • Server or third-party provider failures.
  • Communication provider or mobile carrier failures.
  • Cyberattacks.
  • Natural disasters.
  • Pandemics.
  • Wars.
  • Disturbances or emergencies.
  • Governmental actions.
  • Regulatory changes.
  • Power outages.
  • Similar force majeure events.
23

Indemnification

You agree to indemnify, defend, and hold harmless ATHLIX Technologies LLC, its owners, members, directors, employees, contractors, providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses related to:

  • Your use of the Service.
  • Violation of these Terms.
  • Violation of applicable laws.
  • Sports activities, injuries, or incidents.
  • Payment disputes.
  • Data misuse.
  • Minors' data uploaded without proper authorization.
  • SMS or communication sent without proper consent.
  • Claims related to spam, unsolicited messages, or improper communications.
  • Claims from athletes, parents, guardians, staff, clients, or third parties.
  • Actions or omissions of your academy or organization.
24

Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising from these Terms or use of the Service shall be resolved through binding arbitration in the State of Florida, United States, unless applicable law provides otherwise.

You waive the right to a jury trial and to participate in class actions, representative actions, or consolidated proceedings.

All claims must be brought individually.

Nothing in this section shall prevent ATHLIX from seeking injunctive or equitable relief to protect its intellectual property, security, platform, data, communication systems, or legal rights.

25

Changes to the Terms

ATHLIX may update these Terms at any time.

When we make significant changes, we may notify users through the platform, by email, or through a visible notice on our website.

Continued use of the Service after an update constitutes acceptance of the updated Terms.

26

Right to Modify the Service

ATHLIX reserves the right to modify, update, limit, suspend, replace, or discontinue features, plans, prices, modules, messaging capabilities, or parts of the Service at any time.

ATHLIX shall not be liable for changes, suspension, or discontinuation of features, provided it acts reasonably and in accordance with applicable law.

27

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.

28

Entire Agreement

These Terms, together with the Privacy Policy and any additional policies published by ATHLIX, constitute the entire agreement between you and ATHLIX regarding use of the Service.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

29

Contact

If you have questions, requests, or concerns about these Terms, you may contact us at:

ATHLIX Technologies LLC

Email: support@tryathlix.com

Website: https://tryathlix.com